General Services

Q1 What is the money transfer business?

A1 It is a business where currency exchange (remittance operations) are carried out by a general business company…

Q1 Is SBI Remit a bank? Can you send money legally, even though you are not a bank?

A1 We are not a bank; rather we are a money transfer operator that specializes in remittance services pursuant to…

Q1 How many days does it take from applying for membership until I can send funds?

A1 It takes about one week to be able to send funds from the time of application if you register for membership o…

Q2 Will I be able to get the service if I don’t have an e-mail address?

A2 If you want to make an“Online Remittance,” you must have an e-mail address. If you want to send fu…

Q3 How long will membership registration last?

A3 There are no particular limits on the duration of the user contract for our services. You may use our services…

Q1 How much are the remittance fees?

A1 The fees vary depending on the country and region where the remittance is received. Please see “Fee&#822…

Q2 Are there any costs required upon receiving and upon sending, apart from the remittance fees?

A2 【When remitted funds are received overseas】 There are no costs payable upon receiving. However, there may be t…

Q1 I need details of the remittance – where can I get them? Also, can I use the details to apply for deductions for dependents?

A1 If you log in to the member’s site, you can print them off from “Remittance Details.” > &…

Q2 How do you protect monies deposited with you for remittances?

A2 Pursuant to the Payment Services Act, funds are securely protected until they are actually received by the rec…