Information/Campaigns
2024/12/18
Notification Regarding Year-End and New Year Holidays
Thank you for using SBI Remit international money transfer service.
We would like to inform you about the description as follows.
【About International Remittance】
➡ You can use the service as usual.
December 31, 2024 (Tuesday) – January 5, 2025 (Sunday) will be treated as Saturdays, Sundays, and holidays.
【About Customer Center】
➡We will be suspending services as per the schedule below.
Inquiries during the suspension period will be accepted by e-mail and SNS.
Please note that your response will be after the suspension period.
■Japanese/Chinese
December 31, 2024 (Tuesday) – January 5, 2025 (Sunday)
■English/Tagalog/Vietnamese/Khmer/Indonesian
December 31, 2024 (Tuesday) – January 1, 2025 (Wednesday)
■Thai・Lao/Myanmar
December 31, 2024 (Tuesday) – January 2, 2025 (Thursday)
■Nepali
January 1, 2025 (Wednesday)
【Various services of ATMs of partner financial institutions (Japan Post Bank, Lawson Bank)】
➡You can use the service as usual.
Please note that it is not available during the maintenance period of partner financial institutions.
Please check with your bank for details.
If you have any querries regarding our other services, please check our website or contact the customer center on business days, excluding the above suspension period.
We apologize for any inconvenience this may cause and thank you for your understanding.
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SBI Remit Co.,Ltd Customer Center
03-5652-6759
In English
Reception Hours : Weekdays 08:00-22:00 (JST)
(Excluding New Year and vacation dates set by SBI Remit)
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SBI Remit Co.,Ltd Customer Center
In English
Reception Hours : Weekdays 08:00-22:00 (JST)
(Excluding New Year and vacation dates set by SBI Remit)