Enquiries

Email Enquiries

support@remit.co.jp

Telephone Enquiries

SBI Remit Customer Support Center

  03-5652-6759

For urgent enquiries, please contact our customer center by telephone within our business hours.

Reception Hours

In Japanese, Chinese

Weekdays: 09:00-18:00 (JST)

Weekends and national holidays: 10:00-18:00 (JST)

 

In Tagalog, English

Weekdays: 08:00-22:00 (JST)

Weekends and national holidays: 12:00-21:00 (JST)

(excluding New Year and vacation dates stipulated by SBI Remit)

 

*Complaints about SBI Remit may be submitted to the external organization listed below.

Japan Payment Service Association

‘Customer Consultation Office’

  03-3556-6261