Enquiries

Email Enquiries

support@remit.co.jp

Telephone Enquiries

SBI Remit Customer Support Center

Phone: 03-5652-6759

For urgent enquiries, please contact our customer center by telephone within our business hours.
Reception Hours
In Japanese, Chinese
Weekdays: 09:00-18:00(JST)
Weekends and national holidays: 12:00-18:00(JST)

In Tagalog, English
Weekdays: 08:00–22:00
Weekends and national holidays: 12:00-18:00(JST)
(excluding New Year and vacation dates stipulated by SBI Remit)

*Complaints about SBI Remit may be submitted to the external organization listed below.
Japan Payment Service Association
‘Customer Consultation Office’
Phone: 03-3556-6261