SBI Remit Customer Support Center
For urgent enquiries, please contact our customer center by telephone within our business hours.
In Japanese, Chinese
Weekdays: 09:00-18:00 (JST)
Weekends and national holidays: 10:00-18:00 (JST)
In Tagalog, English
Weekdays: 08:00-22:00 (JST)
Weekends and national holidays: 12:00-21:00 (JST)
(excluding New Year and vacation dates stipulated by SBI Remit)
*Complaints about SBI Remit may be submitted to the external organization listed below.
Japan Payment Service Association
‘Customer Consultation Office’