Information/Campaigns
2025/12/18
Notification Regarding Year-End and New Year Holidays
Thank you for using SBI Remit international money transfer service.
We would like to inform you about the year-end and New Year operating schedule.
【About International Remittance】
➡ You can use the service as usual.
December 31, 2025 (Wednesday) – January 4, 2026 (Sunday) will be treated as Saturdays, Sundays, and holidays.
【About Customer Center】
➡ The Customer Center will be closed on the following dates:
Please note that your response will be after the suspension period.
Inquiries during the closure period can be made via email or SNS. Please note that response will be after customer center reopen.
■ Japanese/Chinese
December 31, 2025 (Wednesday) – January 4, 2026 (Sunday)
■ English/Tagalog/Vietnamese/Khmer/Indonesian
December 31, 2025 (Wednesday) – January 1, 2026 (Thursday)
■ Thai・Lao/Myanmar
December 31, 2025 (Wednesday) – January 2, 2026 (Friday)
■ Nepali
January 1, 2026 (Thursday)
Customer Center, Email, and SNS Contact Information
For Japanese https://www.remit.co.jp/contact/
Other Languages https://www.remit.co.jp/toiawase/
【Various services of ATMs of partner financial institutions (Japan Post Bank, Lawson Bank)】
➡ You can use the service as usual.
Please note that it is not available during the maintenance period of partner financial institutions. Please check with your bank for details.
If you have any queries regarding our other services, please check our website or contact the customer center on business days, excluding the above closure period.
We apologize for any inconvenience and appreciate your understanding.
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SBI Remit Co.,Ltd Customer Center
03-5652-6759
Reception Hours : Weekdays 08:00-22:00 (JST)
(Excluding New Year holidays from 12/31 to 1/3)
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SBI Remit Co.,Ltd Customer Center
Reception Hours : Weekdays 08:00-22:00 (JST)
(Excluding New Year holidays from 12/31 to 1/3)



