Information/Campaigns

2025/12/18

Notification Regarding Year-End and New Year Holidays

Thank you for using SBI Remit international money transfer service.

We would like to inform you about the year-end and New Year operating schedule.

 

【About International Remittance】

➡ You can use the service as usual.

December 31, 2025 (Wednesday) – January 4, 2026 (Sunday) will be treated as Saturdays, Sundays, and holidays.

Easy Remittance Methods

 

【About Customer Center】

➡ The Customer Center will be closed on the following dates:

Please note that your response will be after the suspension period.

Inquiries during the closure period can be made via email or SNS. Please note that response will be after customer center reopen.

 

■ Japanese/Chinese

December 31, 2025 (Wednesday) – January 4, 2026 (Sunday)

 

■ English/Tagalog/Vietnamese/Khmer/Indonesian

December 31, 2025 (Wednesday) – January 1, 2026 (Thursday)

 

■ Thai・Lao/Myanmar

December 31, 2025 (Wednesday) – January 2, 2026 (Friday)

 

■ Nepali

January 1, 2026 (Thursday)

 

Customer Center, Email, and SNS Contact Information

For Japanese https://www.remit.co.jp/contact/

Other Languages https://www.remit.co.jp/toiawase/

 

【Various services of ATMs of partner financial institutions (Japan Post Bank, Lawson Bank)】

➡ You can use the service as usual.

Please note that it is not available during the maintenance period of partner financial institutions. Please check with your bank for details.

Japan Post Bank

Lawson Bank

 

If you have any queries regarding our other services, please check our website or contact the customer center on business days, excluding the above closure period.

We apologize for any inconvenience and appreciate your understanding.

 

*********************************************

SBI Remit Co.,Ltd Customer Center

 03-5652-6759

Reception Hours : Weekdays 08:00-22:00 (JST)

(Excluding New Year holidays from 12/31 to 1/3)

************************

SBI Remit Co.,Ltd Customer Center

 03-5652-6759

Reception Hours : Weekdays 08:00-22:00 (JST)

(Excluding New Year holidays from 12/31 to 1/3)

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