Information/Campaigns

2020/03/19

Announcement of SBI Remit English/Tagalog Call Center business hour change


Thank you for using SBI Remit International Money Transfer Service.

Due to the ongoing Enhanced Community Quarantine (Luzon region) ” by the Philippine government since March 16, 2020, our Call Center office as well as its operations in giving service to our customers are deeply affected.

As a result, our responses to inquiries from customers may encounter delays.

 

Please expect congestion of calls when calling our Customer Center.

You may also inquire through Facebook messenger.

You may also send SMS message at telephone numbers as below:

 

080-7090-9834

080-7090-9811

 

For the time being, the no 03-5652-6759 is available on the schedules below:

 

Saturday/Holiday 12:00 to 18:00 (JST)

Sunday (closed)

Monday to Friday (regular working hour days) 9:00 to 18:00 (JST)

 

We apologize for any inconvenience this may cause.Thank you for your understanding and cooperation.

Back to Information/Campaigns