FAQ (Deposit/Receipt)

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What is the procedure if funds are remitted from overseas to a Japanese member?

Please send the funds to the Japanese member through one of MoneyGram’s overseas offices. Just as for remittances sent from Japan, a Reference Number is issued. The recipient is informed of the Reference Number and should make a “request to receive money” from the members’ site. When we have finished the process, the funds will be transferred from our company to your registered withdrawal account. Once the transfer is complete, we will contact you at your registered e-mail address.

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