Deposit/Receipt

Q1 Can I change the bank to which transfers are made from the Furikomi remittance account and the remittance reserve account?

A1 No, you cannot change the bank to which transfers are made once you have made your selection at the time of ap…

Q2 Can I make a remittance if the total amount of my deposit is less than the fees?

A2 No, you can’t. Minimum deposit amounts are as follows, depending on the remittance method. Remittance method M…

Q3 Is there a fee for making a deposit?

A3 Yes, there is. Please see Deposit Fee under “Fee” for the amount.

Q1 How can I check that the recipient has received the funds remitted?

A1 Please log in to the members’ site and check the status of the remittance under “list of remittance requests.”…

Q2 Does the recipient need to pay any costs?

A2 Not as a rule. However, there may be taxes or similar to pay, depending on the receiving country.

Q3 For what period is cash pick-up available? And does the rate change?

A3 The rate used is the one valid at the time of the remittance request, and cash should be picked up within 45 d…

Q1 What is the procedure if funds are remitted from overseas to a Japanese member?

A1 Please send the funds to the Japanese member through one of MoneyGram’s overseas offices. Just as for remittan…