FAQ (Neobank SBI Remit)
How will I receive my cash card with debit facility once the initial setup is complete?
The cash card with debit facility will be sent to your registered address by registered mail, so please pick it up.
It takes from one week to 10 days (excluding Saturdays, Sundays, and holidays) from the date the account is opened.
If you did not receive your cash card with debit facility due to absence, please check the notice of absence from the post office and contact the post office.
If you do not receive the card after the retention period at the post office, the cash card with debit facility will be returned to SBI Net Bank.
In this case, please follow the procedures for requesting resending of the cash card with debit facility using the contact form of SBI Sumishin Net Bank. See the contact form here.
