Remittance requests

Q1 I don’t know the recipient’s bank account details. Can I send funds?

A1 Yes, you can. If you don’t know the recipient’s bank account details, the money can be picked up in cash over …

Q2 Why do you need to know the telephone number and e-mail address of the recipient?

A2 You do not have to complete details of the recipient’s telephone number and e-mail address. However, if …

Q3 Can the remittance be canceled once the remittance request has been processed?

A3 In the case of Cash pick-up, the remittance request can be canceled from the members’ site provided the remitt…

Q4 Once a remittance request has been processed, can I change the details?

A4 No, you can’t. The remittance request can be canceled, provided the remitted funds have not yet been rec…