MoneyGram Call Centers
If you are having trouble receiving funds locally, please contact MoneyGram using the methods below.
MoneyGram contact number for Japan
08008057496 (toll free)
If you would like Moneygram to call you back
*If you are in Japan, please select Japan and enter the phone number you want to be contacted.
Example: In case of 090-1234-5678, you must input → 9012345678
When contacting Moneygram by email
- customerservice@moneygram.com (English only)
*When contacting us, please be sure to fill in the following information.
- ・8-digit Reference Number
- ・Sender and Receiver Full Name
- ・Sender and Receiver Date of Birth
- ・Sender and Receiver Country of Birth
- ・Sender and Receiver Contact Details
- ・Relationship between Sender & Receiver
- ・Purpose of Transaction
- ・Email Address, Contact Number and address of Request/Complaint
Contact information for Moneygram customer centers in other countries
*Call charges may apply depending on the country or region, so please check in advance. If there is not contact point for inquiries in the desired country or region, please use the call-back service at www.callmoneygram.com/contactme
