FAQ (Various Cards)
How can I change my cash card PIN?
Go to the NEOBANK website from the “SBI Remit” smartphone app to change it from the “Customer Information Inquiry/Change” screen in “Customer Information”.
The WEB transaction password and ID number card are required in this procedure.
Please follow the steps below to go to the target screen.
① Log in to the SBI Remit smartphone app and tap the NEOBANK button.
② After going to the SBI Remit NEOBANK top page, tap “Customer Information Inquiry/Change”
③Go to “Customer Information Inquiry/Change” screen
④ Scroll down the “Customer Information Inquiry/Change” screen and tap “Set” under “Reset Cash Card PIN” in “Card Settings”.
⑤Go to the “Reset Cash Card PIN” screen
Follow the instructions on the screen to reset the PIN.
