FAQ (Initial Settings)

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The initial setup has failed because authorization is not done on the Debit application screen.

The WEB transaction password and ID number are essential for debit application.

The WEB transaction password and the ID number card cannot be reissued before the initial setup is completed.

We apologize for the inconvenience, but please cancel your SBI Remit membership and re-open your SBI Remit NEOBANK account.


Contact SBI Remit for information on how to cancel your SBI Remit membership.


To contact SBI Remit, click here.

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