Initial Settings

Q1 The initial setup has failed because authorization is not done on the Debit application screen.

A1 The WEB transaction password and ID number are essential for debit application. The WEB transaction password a…

Q2 I don’t know my Identification (ID) number.

A2 The ID number is printed on the back of the ID number card.   [ID Card Front Side]   [ID Card Back S…

Q3 I don’t know how to set the initial settings.

A3 ▪ For the initial setting method, see SBI Remit NEOBANK Guidance Page.

Q4 I don’t know how to log in.

A4 You can log in by tapping the “NEOBANK” button on the “SBI Remit” smartphone applicati…