Impormasyon/kampanya

2024/09/24

Notification Regarding MoneyGram Remittance Delay

Thank you for using SBI Remit’s international money transfer service.

 

Due to the MoneyGram system outage that has been occurring since September 21st, there are delays in MoneyGram transfers, the recovery timeline is currently unknown.

Additionally, related to this issue, there are timeout errors occurring on our website’s remittance simulation.

We sincerely apologize for any inconvenience this may cause .

 

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SBI Remit Customer Center Tagalog

 03-5652-6759

Email : support@remit.co.jp

Reception Hours (weekdays) 08:00–22:00(JST)

(weekends and national holidays) 12:00–21:00(JST)

(excluding New Year and vacation dates set by SBI Remit)

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