Various Cards

Q1 How can I change or reset my debit PIN?

A1 To change or reset the debit PIN, you need to apply for re-issuance of the card (for which a fee is charged). …

Q2 How can I change my cash card PIN?

A2 Go to the NEOBANK website from the “SBI Remit” smartphone app to change it from the “Custome…

Q3 I made a mistake with my cash card PIN and now my cash card is not working. Do I need to do anything to reactivate my card?

A3 Please reset your cash card PIN. After the resetting is completed, the cash card can be used with the new PIN….

Q4 I have lost my cash card with debit facility/ID number card. What do I need to do?

A4 Immediately report the loss of your card. You can report loss of card on the “Lost or Damaged Cards&#822…

Q5 How can I reissue a cash card with debit facility or my ID number card?

A5 You can apply for re-issuance of your card by accessing the NEOBANK website from the “SBI Remit” s…