User name and various passwords

Q1 How do I change my registered information?

A1 To change your address, phone number, or e-mail address, please complete the change procedure on the “SB…

Q2 How do I check my user name?

A2 You can check it on the “Customer Information Inquiry/Change” screen in “Customer Informatio…

Q3 I have forgotten all my passwords. How do I reset each password?

A3 You will need to reissue a temporary login password. Follow the procedure on the “Reissue Temporary Logi…

Q4 How do I reset my WEB login password or WEB transaction password?

A4 Go to the NEOBANK website from the “SBI Remit” application, and go to the “If you are having…

Q5 What are SBI Remit NEOBANK user names and various passwords used for?

A5 ▪ Web Login Password Required for the following procedures. ①Reset WEB transaction password ②Login for the onl…